1.Important Information about the Center:
The customer service center at Fujairah District has been established in 2002, and is considered one of the services centers in the Ministry of Health & Prevention. It is located in the same building as the Fujairah Medical District. The center offers a group of services for its customers, and below are the key information of the center:
| The Center address | Fujairah - Hamad Abdullah St. Beside City Plaza – opp. Fujairah College Fujairah National Insurance Company Building Third Floor |
| Working Days & Hours | Sunday to Thursday From 7:30 am morning to 14:30 pm |
| Peak Times | From 10:00 am to 12:30 pm |
| The average Waiting Time | Around 5 minutes "The time might be higher at the peak times" |
| The average number of customers per hour | 20 Customer |
2.Services Provided by the Center:
The Centre provides a range of services according to service delivery systems as follows:
| Licensing and Evaluation of Healthcare Professionals | Licensing and renewal of healthcare professionals including doctors, pharmacists, and technicians in different specialties and levels. |
| Sick Leaves and Medical Reports | Attestations of Sick Leave and medical reports. |
| Licensing & Registration of Healthcare Facilities | Licensing and registration of medical stores, scientific centers, pharmacies, and related. |
| Customer Care | Customer Complaints, Suggestions, and inquiries. |
| Health Registration | Issuance of health cards, renewal, and replacement of cards |
3.Center Sections:
The center includes the following sections:
| Reception office | We will document customer information and will organize the entry and ease of service delivery. |
| Customer Services Officer/ counters | Will provide customers with the requested services |
| Customer Happiness office | We will provide you with full support to ensure an excellent, happy, and easy customer journey. |
| Center Manager Office | We will provide you with full support to ensure an excellent, happy, and easy customer journey. |
4.General Facilities available in the center:
The following facilities are available in the center:
- 1- Public Transport is available directly in front of the building
- 2- Coffee shops and snacks
- 3- Free Soft Drinks
- 4- Toilets
- 5- Copy & printing machine, pc, and telephone
- 6- Prayer rooms for men and women.
5. Contact the center:
You may contact the Fujairah Customer Service Center at following:
Customer Happiness Phone Number
| 8011111 |
| Center Email Address | info@mohap.gov.ae |
6.Center Location and Coordinates Location Map:
Subordinates: 25°07'21.1"N 56°20'06.2"E
