1.Important Information about the Center
The customer service center at Fujairah District has been established in 2002, and is considered one of the services centers in the Ministry of Health & Prevention and is located in the same building as the Fujairah Medical District. The center offers a group of services for its customers, and below are the key information of the center:
|The Center address|
Sharjah- Hamad Abdullah St.
Beside City Plaza – opp. Fujairah College
Fujairah National Insurance Company Building
|Working Days & Hours|
Sunday to Thursday
From 7:30 am morning to 14:30 pm
|Peak Times||From 10:00 am to 12:30 pm|
|The average Waiting Time||Around 5 minutes "The time might be higher at the peak times"|
|The average number of customers per hour||20 Customer|
2.Services Provided by the Center:
The Centre provides a range of services according to service delivery systems as follows:
|Licensing and Evaluation of Healthcare Professionals||Licensing and renewal of healthcare professionals including doctors, pharmacists, and technicians in different specialties and levels.|
|Sick Leaves and Medical Reports||Attestations of Sick Leave and medical reports.|
|Licensing & Registration of Healthcare Facilities||Licensing and registration of medical stores, scientific centers, pharmacies, and related.|
|Customer Care||Customer Complaints, Suggestions, and inquiries.|
|Health Registration||Issuance of health cards, renewal, and replacement of cards|
The center includes the following sections:
|Reception office||We will document customer information and will organize the entry and ease of service delivery.|
|Customer Services Officer/ counters||Will provide customers with the requested services|
|Customer Happiness office||We will provide you with full support to ensure an excellent, happy, and easy customer journey.|
|Center Manager Office||We will provide you with full support to ensure an excellent, happy, and easy customer journey.|
4.General Facilities available in the center
The following facilities are available in the center:
- Public Transport was available directly in front of the building.
- Coffee shops and snacks.
- Free Soft Drinks are available.
- Copy & printing machine, pc, and telephone are available for use.
- E- dirham and ATM Machine.
- Prayer rooms for men and women.
- UAQ Bank at the same Building
5. Contact the center
You may contact the Fujairah Customer Service Center at following:
|Customer Happiness Phone Number||+9718011111|
|Center Email Addressfirstname.lastname@example.org|
6.Center Location and Coordinates Location Map