​​​​​​​​​​​​1.Important Information about the Center

The customer service center at Fujairah District has been established in 2002, and is considered one of the services centers in the Ministry of Health & Prevention and is located in the same building as the Fujairah Medical District. The center offers a group of services for its customers, and below are the key information of the center:

​The Center address

Sharjah- Hamad Abdullah St.

Beside City Plaza – opp. Fujairah College

Fujairah National Insurance Company Building

Third Floor

Working Days & Hours

Sunday to Thursday

From 7:30 am morning to 14:30 pm

Peak TimesFrom 10:00 am to 12:30 pm
The average Waiting TimeAround 5 minutes "The time might be higher at the peak times"
The average number of customers per hour20 Customer

2.Services Provided by the Center:

The Centre provides a range of services according to service delivery systems as follows:

Licensing and Evaluation of Healthcare ProfessionalsLicensing and renewal of healthcare professionals including doctors, pharmacists, and technicians in different specialties and levels.
Sick Leaves and Medical ReportsAttestations of Sick Leave and medical reports.
Licensing & Registration of Healthcare FacilitiesLicensing and registration of medical stores, scientific centers, pharmacies, and related.
Customer CareCustomer Complaints, Suggestions, and inquiries.
Health RegistrationIssuance of health cards, renewal, and replacement of cards

3.Center Sections

The center includes the following sections:​

Reception officeWe will document customer information and will organize the entry and ease of service delivery.
Customer Services Officer/ countersWill provide customers with the requested services
Customer Happiness officeWe will provide you with full support to ensure an excellent, happy, and easy customer journey.
Center Manager OfficeWe will provide you with full support to ensure an excellent, happy, and easy customer journey.

4.General Facilities available in the center

The following facilities are available in the center:

  • Public Transport was available directly in front of the building.
  • Coffee shops and snacks.
  • Free Soft Drinks are available.
  • Toilets.
  • Copy & printing machine, pc, and telephone are available for use.
  • E- dirham and ATM Machine.
  • Prayer rooms for men and women.​
  • UAQ Bank at the same Building

5. Contact the center

You may contact the Fujairah Customer Service Center at following:

Customer Happiness Phone Number
Center Email

6.Center Location and Coordinates Location Map

Subordinates:25°07'21.1"N 56°20'06.2"E

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